GenAI: The HR Digital Partner

An Introduction to Large Language Model (LLM) with the Application of Chatbots

Duration: 1 day
Skill level: Beginner
Certificate: Provided
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Course Overview

This course explores the harmony between human expertise and Generative AI (GenAI) in Human Resources (HR), transforming the field by boosting productivity, reducing costs, and enhancing time efficiency. By understanding HR pain points and business expectations, participants will learn how GenAI tools, as a digital partner, can streamline recruitment, optimize workforce planning, enhance employee engagement, and drive smarter decision-making.

GenAI goes beyond automation by generating, adapting, and refining content dynamically, enabling HR teams to focus on strategic initiatives, improve talent management efficiency, and create a more agile, cost-effective, and impactful HR function. With an emphasis on Responsible GenAI, this course also covers ethical AI practices, fairness, transparency, and compliance, ensuring HR professionals integrate AI ethically and effectively while maintaining the human touch for leadership and employee connection.

Training Objectives

By the end of this course, you will:

  • Identify HR challenges and align strategies with GenAI solutions.
  • Explore GenAI’s impact on HR transformation and efficiency.
  • Understand key concepts of Artificial Intelligence (AI), Machine Learning (ML), Deep Learning (DL), Generative AI (GenAI), and Large Language Models (LLMs).
  • Analyze LLM architecture, text generation, and core terminologies.
  • Master prompt engineering for optimal AI-driven interactions.
  • Build & deploy HR chatbots to automate workflows and enhance experiences.
  • Ensure ethical AI adoption, emphasizing privacy, transparency, and fairness.
  • Evaluate AI detection tools for responsible AI usage in HR.
  • Apply GenAI to HR lifecycles such as workforce management, recruitment, Learning & Development and more real-life use cases.

Target Audience

This course is ideal for

  • HR professionals (Recruiters, Individuals from Learning & Development sector and Employee Relations) looking to integrate GenAI into HR operations.
  • Talent acquisition specialists seeking GenAI-driven recruitment tools.
  • HR analysts interested in leveraging GenAI-driven workforce insights.
  • Business leaders & HR strategists exploring GenAI adoption in HR.
  • People-focused professionals striving to maximize human-AI collaboration and harmony for a more productive and efficient future.

Prerequisites

  • Basic familiarity with HR functions and operations.
  • Interest in People, HR, AI digital transformation.
  • Some experience with using GenAI tools such as ChatGPT, Gemini, Perplexity, or others is an advantage.
  • Basic understanding of MS Word, MS Excel, and PDF viewers.

Teaching Methodology

  • Lectures & Demonstrations
  • Brainstorming & Discussions
  • Hands-on Workshops
  • Group Activities

Course Outlines

Day 1

Module 1: Introduction to GenAI in HR

  • Understanding HR challenges and how GenAI transforms HR functions
  • Impact of GenAI on HR transformation, improving efficiency, decision-making, and strategic value
  • Reviewing business expectations and aligning solutions with HR goals

Module 2: Fundamentals of GenAI & LLMs

  • Understanding Artificial Intelligence (AI), Machine Learning (ML), Deep Learning (DL), Generative AI (GenAI), and Large Language Models (LLMs) in the HR landscape
  • Exploring GenAI types, terminology, and key concepts for effective application

Module 3: Enhancing HR with Prompt Engineering

  • Crafting effective prompts to optimize HR automation and decision-making
  • Leveraging effective frameworks to make GenAI tools your digital partner

Module 4: Leveraging effective frameworks to make GenAI tools your digital partner

  • Ensuring fairness, transparency, accountability, and trust in AI-driven HR
  • Mitigating bias and promoting ethical AI adoption

Module 5: Human & GenAI Harmony

  • Balancing AI automation with human expertise for ethical and strategic HR
  • Enhancing collaboration by integrating GenAI while maintaining the human touch

Module 6: HR Automation Process (Hands-on)

  • Using GenAI tools for workforce planning, performance management, employee engagement, L&D Personalisation and more
  • Building HR chatbots, applying prompt engineering, and real-world case studies

Testimonials